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Patricia M

1 reviews | Active since Jan 2017

06 Jan 2017, 07:06

Bad service

<p>First car rental service is appalling to say the least. I have to beg them to release the cash withheld on my account. It's been over 7 working days I still don't have my cash and they **** about sending emails to the bank to get my cash released. So when you rent with them just know getting your money back will be such a hassle </p> <p> </p> <p> </p> <p>Don't rent with First car rental </p>

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Replies (2)
First Car Rental
First Car Rental's reply06 Jan 2017, 08:56
Official

Thank you for allowing us the opportunity to investigate and revert back to you. As per e-mail correspondence will be in contact with you via our customer relations link upon completion of our investigation. Kind Regards Customer Relations

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Patricia M's update06 Jan 2017, 09:01
Reviewer Update

Thank you. They called this morning and immediately released my funds. Thank you to Simonne who got it sorted out for me.