Awful experience and service

You as a client is not protected by this company and its biased policy I had an awful awful experience with First Car Rental. Something I wouldn't want to relieve ever or have anyone else for that matter. I mean how can they not protect you when in an emergency situation (accident)and leave you to become a prey to the vultures out there (First Help 24 towing) that took us for R13000.00 of towing and storage. It wasn't my vehicle to start of with and First Car Rental insisted that I go and fetch their car from the yard. Oh what an awful experience. Never again.i will insist that my insurance don't use them in the unfortunate event I need a car rental again.