JB
Jono B
1 reviews | Active since Oct 2020
15 Aug 2022, 08:21
Review Rating
In case anyone is wondering why First Ascent only has 5 star reviews on their products on their website, it's because they only post the 5 star reviews and reject any negative reviews. So use your discretion and and don't be swayed by all the 5 star positive reviews. I'm giving them a 1 star review on this site because that is the rating I gave on the jacket I bought, but it was never posted.
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First Ascent's replyOfficial
15 Aug 2022, 09:33Good morning Jono, please note all reviews are moderated and all valid products reviews are posted (spam checks, review is on topic etc). We have searched our system and can't find any reviews linked to your name. The product you reviewed could also perhaps not be online anymore hence you not finding the review. Happy customers are our top priority so please contact us here so https://www.firstascent.co.za/contact-us that we can resolve the issue you had with your jacket.
First Ascent's reply15 Aug 2022, 09:33
Official
Good morning Jono, please note all reviews are moderated and all valid products reviews are posted (spam checks, review is on topic etc). We have searched our system and can't find any reviews linked to your name. The product you reviewed could also perhaps not be online anymore hence you not finding the review. Happy customers are our top priority so please contact us here so https://www.firstascent.co.za/contact-us that we can resolve the issue you had with your jacket.