JK
Jolinde K
1 reviews | Active since Aug 2014
04 Sept 2024, 08:35
Great repair service
I recently bought a new First Ascent down jacket and it has been great. Sadly it got snagged on a recent trip and tore badly. I contacted First Ascent and was connected with Nicole. I sent the jacket back for repair and had it back with me a few weeks later, good as new. Great service, thank you.
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First Ascent's replyOfficial
04 Sept 2024, 09:08Dear Jolinde
Thank you for taking the time to write this review. The positive feedback is appreciated and we are happy to hear that you experienced great service. Our team strives to maintain a high level of service. Also happy to hear you are enjoying your jacket. Thank you for your ongoing support. Please keep an eye on your email inbox over the next few days.
Regards,
Kobus
Thank you for taking the time to write this review. The positive feedback is appreciated and we are happy to hear that you experienced great service. Our team strives to maintain a high level of service. Also happy to hear you are enjoying your jacket. Thank you for your ongoing support. Please keep an eye on your email inbox over the next few days.
Regards,
Kobus
First Ascent's reply04 Sept 2024, 09:08
Official
Dear Jolinde
Thank you for taking the time to write this review. The positive feedback is appreciated and we are happy to hear that you experienced great service. Our team strives to maintain a high level of service. Also happy to hear you are enjoying your jacket. Thank you for your ongoing support. Please keep an eye on your email inbox over the next few days.
Regards,
Kobus
Thank you for taking the time to write this review. The positive feedback is appreciated and we are happy to hear that you experienced great service. Our team strives to maintain a high level of service. Also happy to hear you are enjoying your jacket. Thank you for your ongoing support. Please keep an eye on your email inbox over the next few days.
Regards,
Kobus