RJ
Randall J
1 reviews | Active since Oct 2021
20 May 2022, 20:35
Firmatec Computers ****med ME!!!!!!
They are wolves in sheep clothing. Don't deal with them! There is no proper customer service and money back is not guarantee. I order a Cooler Master Halo fan from them which according their webpage was still in stock. Right on delivery date according them there is no stock of the Fan with them and asked for my prove of banking to refund me. It has been close to two weeks and I still haven't received my money back. I also think their good reviews on HelloPeter is ****. Because it is only 5-6 reviews and they are all good. Starting to believe they **** you out of your money.
Helpful (0)
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Replies (2)
Firmatec Computers's replyOfficial
20 May 2022, 21:35Hi Randall,
Thank you for your feedback, we can assure you that we do not **** any of our customers. We do recall your order with us for the Halo Cooler master Fan, and we did advise you that there was an error in the order, we also did advise you to send your banking details for a refund. However, if you did not receive your refund we will double-check our records to make sure we have made payment to you.
Thank you for understanding, and hope we can rectify any mistakes in your refund.
Kind regards
Firmatec Computers
Thank you for your feedback, we can assure you that we do not **** any of our customers. We do recall your order with us for the Halo Cooler master Fan, and we did advise you that there was an error in the order, we also did advise you to send your banking details for a refund. However, if you did not receive your refund we will double-check our records to make sure we have made payment to you.
Thank you for understanding, and hope we can rectify any mistakes in your refund.
Kind regards
Firmatec Computers
Best regards,
Firmatec Computers's reply20 May 2022, 21:35
Official
Hi Randall,
Thank you for your feedback, we can assure you that we do not **** any of our customers. We do recall your order with us for the Halo Cooler master Fan, and we did advise you that there was an error in the order, we also did advise you to send your banking details for a refund. However, if you did not receive your refund we will double-check our records to make sure we have made payment to you.
Thank you for understanding, and hope we can rectify any mistakes in your refund.
Kind regards
Firmatec Computers
Thank you for your feedback, we can assure you that we do not **** any of our customers. We do recall your order with us for the Halo Cooler master Fan, and we did advise you that there was an error in the order, we also did advise you to send your banking details for a refund. However, if you did not receive your refund we will double-check our records to make sure we have made payment to you.
Thank you for understanding, and hope we can rectify any mistakes in your refund.
Kind regards
Firmatec Computers
Best regards,
Firmatec Computers's replyOfficial
21 May 2022, 17:19Hi Randall
We can confirm your Refund has been processed and we have sent you proof of payment of the refund.
Kind regards
Firmatec Computers
We can confirm your Refund has been processed and we have sent you proof of payment of the refund.
Kind regards
Firmatec Computers
Best regards,
Firmatec Computers's reply21 May 2022, 17:19
Official
Hi Randall
We can confirm your Refund has been processed and we have sent you proof of payment of the refund.
Kind regards
Firmatec Computers
We can confirm your Refund has been processed and we have sent you proof of payment of the refund.
Kind regards
Firmatec Computers
Best regards,