Zero response rate

<p>We called Firestream to get fibre installed and was telephonically assured that they could provide it in our area. Was sent an order form via email. Sent the form back immediately with an I.D copy. It's now been 2 weeks and I still haven't heard back from them. Sent 3 follow-up mails and have gone 3 weeks without internet - some of us need to study or work from home Firestream, a broadband service provider of ALL companies should know the implications of prolonging a lack of internet. We're looking at other companies already and will probably have fibre installed by the time someone at Firestream bothers to read their emails.</p>