Run from this company if you can!

I sent a letter of cancellation to this “provider” in March because i lost my job and we were moving but then i was waiting for a cancellation figure which I haven’t received until now! In the meantime i thought of moving to another product at the mew address as there is no fibre available, so i had to pay almost R3000 because i was assured that we have coverage. Two attempts later i was told i have no coverage, so i have been trying since then to get my account closed and sent several mails with no response but i keep getting a statement and the money gets deducted from the installation fee i paid for and never got! Not even the sales man is responding to my calls, so please spare yourself the frustration if you are considering network provider! Another point in closing, you sign a three year contract and they keep increasing the prices, despite being promised that the pricing will stay the same for the duration of the contract!