Service and Meals

I went to celebrate my son's birthday on the 21st March. I reserved for 10 ppl, once we got there the waiter told is she was short of some stuff on the menu so we said no problem not a big deal than it ended up to be one. As we ordered, 1st she comes to stay no ribs thereafter no steak so basically all the main meal was out of stock according to them. I asked to see the manager, on the 4th requested he came. In the meantime I was getting frustrated. Than followed by no serverittes than they got some. When the lobster came there was no dry ice, the waiter has to go borrow from another restaurant. When the mails came there was no fire burning like they would normally do. The waiter than told me she found a bigger price of steak she would make, we agreed for Mt son to have that but it was not done on fire like they would do. But from no stock to finding. Thereafter the manager came to apologize and offered me ribs,but where would u get it now? Why must the customer be so frustrated to than get serviced? Is the meals been saved for others? I said no to the ribs but he still brought it to me cause I didn't order anything, by this time I'm angry and his forcing the issue. Mostly burgers was ordered, if I wanted burgers we could have went to RoccoMammas and had a great time. Overall birthday dinner was ruined with a sorry and a 10%.I didn't want a discount,I wanted the experience and a good meal. Totally disappointed