LF
Lauren F

1 reviews | Active since Apr 2022

16 Apr 2022, 14:54

Bad service and terrible manager!

WORST SERVICE FROM FIRE PLACE!!! 2 Hours ago I placed an order for 2 pizzas for delivery.. A seafood and a bacon and cherry that I saw them adverting. 2 hours later they eventually arrive and firstly want to charge me R154. 90 for the seafood that costs R105 on their online menu, according to the manager he does not have a seafood button on the computer so has to charge me on a something meaty. By this time after 1.5 hours we were starving so would have paid this price but when we took the pizza's they were ICE COLD. I phoned the manager again and he told me that well they only have 1 driver so if I dont want it I must send it back. What really angers me is the way he spoke to me, no respect! If they had told me that they only had one driver I would have been more than happy to have gone and picked it up. Very disappointed!!

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