Fire and Ice Hotel Menlyn
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Fire and Ice Hotel Menlyn
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Fire and Ice Hotel Menlyn
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Hellopeter has tracked Fire and Ice Hotel Menlyn across 4 reviews. Fire and Ice Hotel Menlyn hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Fire and Ice Hotel Menlyn? Write a review to help others decide.
Recent reviews (1)
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Share Your ExperienceLM
Lutricia M
1 reviews | Active since Sept 2025
18 Sept 2025, 19:46
AROGANT CYNTHIA
On the 18th of September 2025, at approximately 2:00 PM, my family and I experienced a highly disappointing and unprofessional encounter with a staff member named Cynthia at Protea Hotel Fire and Ice Menlyn. Despite being loyal Prokard members for over three years, she disregarded the established terms and conditions of Prokard and instead imposed her own rules, which are neither stipulated nor aligned with the official policy. Her conduct was not only disrespectful towards my family and me but also resulted in an unnecessary waste of more than 30 minutes of our time. However, I would like to sincerely commend Thapelo for his exemplary professionalism, courtesy, and efficiency in resolving the matter. His respectful approach and commitment to service excellence restored our confidence and greatly contrasted with the earlier negative experience.
Helpful (0)
|Replies (0)LM
Lutricia M
1 reviews | Active since Sept 2025
18 Sept 2025, 19:46
AROGANT CYNTHIA
On the 18th of September 2025, at approximately 2:00 PM, my family and I experienced a highly disappointing and unprofessional encounter with a staff member named Cynthia at Protea Hotel Fire and Ice Menlyn. Despite being loyal Prokard members for over three years, she disregarded the established terms and conditions of Prokard and instead imposed her own rules, which are neither stipulated nor aligned with the official policy. Her conduct was not only disrespectful towards my family and me but also resulted in an unnecessary waste of more than 30 minutes of our time. However, I would like to sincerely commend Thapelo for his exemplary professionalism, courtesy, and efficiency in resolving the matter. His respectful approach and commitment to service excellence restored our confidence and greatly contrasted with the earlier negative experience.
0
Replies (0)