Bad attitude and unaceptable customer service

Invoice no 9512, dd 19/09/2015.<br> <br> Ordered curtains and paid upfront. 4 wks later sales lady informed me they received defected fabric so they could not make the curtains. Went to the shop and chose another fabric. which 2 weeks later informed they di not have stock. Went 3rd time to shop and ordered another fabric this time I was called and told that the fabric was much more expensive then my first choice and out of my budget @ R800 a metre.I told them to cancel and refund me. I have had endless trouble trying to get my refund back. Spoke to sales people and to Yusuf who had promised me he would take care of it..nothing happened. eventually called the owner after huge frustrations and he was very rude and put the phone down on me. I have since called 6 times sent an email provided them with my bank details and still no refund after 3 months. Worst customer experience ever. would like my refund back with interest for the 3 months it is sitting there. <br> <br> Adelha