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1 reviews | Active since Oct 2016

04 Feb 2020, 21:28

You stole my money. Get ready for a law suit....

Finite and telkom stole my money

I lost my phone, now over a month ago. I followed all the instructions on how to claim, handed in all the relevant documents and now nothing. I have to call them and hold 15min for someone to answer. Then I get told that they are waiting for 48hours just to check if my email has arrived.

I'm disgusted that in 2020 companies like this excist. I will be filing a complaint with the consumer protection, as this is a clear violation of my rights. I pay my premiums every month and when I need insurance I get ******.

Please don't take out any insurance with telkom because they will tell you their hands are tied as finrite(******* and *****) handles the insurance. I guarantee if I don't follow up with them, I'll never actually get a claim back.

Get ready to deal with my lawyers you worthless ******* people.

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply05 Feb 2020, 08:44
Official
Dear Customer,
Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team