Yet AGAIN Finrite has **** to me!!!

So, after my previous complaint on HelloPeter, I got a speedy phone call back from Finrite, explaining to me that although I was told a week prior that it was on it's way, my phone will be couriered to me the very next day. This was two weeks ago. Last week I was informed that my phone cannot be repaired and I will have to pay excess for a new one. I could not understand this as I have been told two weeks in a row that the phone was fixed and will be couriered to me. Anyway, long story short, sucker that I am, paid the further excess amount and was sent an email confirming that my new handset will be delivered Monday (9 March 2015) or at the latest Tuesday (10 March 2015)! TODAY!!! And guess what, yet again, I still do not have a handset!!!<br> <br> Is finrite unable to tell the truth or are you just the most unprofessional people in the world?????<br> <br> Is there anyone in your entire company who can actually help me????!!!!!???!!!