BM
Buntu M
1 reviews | Active since Jan 2020
17 Jan 2020, 21:31
Worst service EVER
I got ****** on the 30th of December & on the 3rd I sent an email to Finrite admin with the attached required documents ( affidavit, I.d copy and my latest statement) when I gave them a call after waiting for a response on the 10th of January the lady who helped said I must put my number number as a Subject of which I didn’t mind you still I haven’t received any response. Oh did I forget to mention that I even sent the customer experience department an email Jean Billings rep**** to my email and required my I.D number / claim number ; I rep**** and after that s/he hasn’t rep**** to my email!! Finrite / Telkominsurance is ****!!!
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Replies (2)
Finrite Administrators (no longer in business)'s replyOfficial
20 Jan 2020, 09:43Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply20 Jan 2020, 09:43
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
BM
Buntu M's updateReviewer Update
17 Mar 2020, 12:02One your agents did reply to my email the funniest thing they did was to send me the wrong person details
BM
Buntu M's update17 Mar 2020, 12:02
Reviewer Update
One your agents did reply to my email the funniest thing they did was to send me the wrong person details