WORST SERVICE EVER...

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Samu M

I am having a cellphone claim and whenever i call they put me on hold forever... the excess has been paid and i do not understand why are clients not treated fairly and with a sense of urgency. This is a freak-en cellphone claim and the turn around time should be quick... By the way you'll need training on TCF (Treating Customers Fairly)

Helpful (0)

Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

18 Jul 2019, 16:58

Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply18 Jul 2019, 16:58

Official

Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team