rM
rabelani M

1 reviews | Active since May 2019

31 Dec 2019, 08:38

Worst service ever

Worst service ever..my mom paid this company for a cellphone insurance for about two years..she lost her phone an has been trying to claim since the 12th of December with the case number an all required documents..no progress at all.an worst of all they never answer their phones nor revert back to her..now she has no access to her emails an banking stuff..so sad an they still deducted the insurance premium with all these going on

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply31 Dec 2019, 08:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.  Regards,  Finrite Customer Experience Team