worst service !!!!!!!!!!!!!!!!!!!!!!!!!!!!

Item: Finrite Administrators (no longer in business)
Rating: 1

worst service ever!!!!! I can't believe I have been paying premiums and now needing to claim to deal with a company that has no workflow control and that lacks work ethic an empathy. I have been on hold for hours no one answers emails or calls. I sincerely advise no one to use FINRITE as you are lost in their system.

Have given all documentation numerous emails and called more than 8 times with being on hold for longer than 39minutes, yet no email response or call back.

Helpful (0)

Replies (2)

Finrite Administrators (no longer in business)'s replyOfficial

11 Feb 2019, 14:38

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply11 Feb 2019, 14:38

Official

's updateReviewer Update

11 Feb 2019, 15:38

Thank you for your response! how long would it take to connect a phone call from your offices? I have been waiting for an hour now, but I thought let me do the right thing an call you........needless to say I have been on hold 46min......... so .........what have you got to say now? The same computer generated response, like the complaint that was posted this morning by another complainant. kindly pay out my claim so, I can find a firm who will be equipped to handle calls and emails

's update11 Feb 2019, 15:38

Reviewer Update