SN
Siyanda N

1 reviews | Active since Oct 2020

21 Oct 2020, 17:25

Worst phone insurance

Horrible customer services, been trying to claim for a week, when my claim was finally approved, they expect me to buy the ****** Iphone from istore store in order for them to pay me back. Still don’t understand why they can’t just pay Istore and I go get my device, worst experience ever

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Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply23 Oct 2020, 10:11
Official
Dear Customer

We acknowledge receipt of your complaint and we would like to assist you accordingly in investigating the matter.

Could you kindly provide us with your ID/account number and the store where the insurance was taken out in order to assist.”

Regards,
Finrite Customer Experience Team 
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Siyanda N's update23 Oct 2020, 11:16
Reviewer Update
Cell no ***, ID no ***, took insurance in Rosebank