Worst Insurance Siyabonga Mahlangu **** Service

Siyabonga Mahlangu is very rude, he tells me for my Insurance to be processed i need to go to Telkom and get an invoice and send it through to them. He tells me this only when i have called to request an invoice of your excess fee. I asked him if i had not called when was he going to tell me this. He is so relaxed and does not seem to care. The SMS i got says to me my device claim number TC028063 has been assessed and will be repaired upon receipt of my excess payment. Then i call for my own queries and am told to go to Telkom. I am shocked and would like this call recording to be sent to me so i can take further steps on my side. This is very disrespectful and disgusting WORST INSURANCE EVER. Siyabonga does not seem to be qualified to handle customers. He threatens to hang up on me really? *** Call me