LM
Lebogang M
1 reviews | Active since Mar 2019
05 Mar 2019, 22:42
WORST INSURANCE!!
Worst service I have ever received, I can't get a response on a claim that I made a week ago. Their line is forever experience high calls and I can't get through to a consultant. Vodacom says they can't do anything with regards to this and I should await their response. No one has called me in the last week. How long should one wait to get a response for a claim and get the actual phone? Because this service is really unacceptable. Cellsure was the best!! Vodacom made a big mistake by move to Finrite and now we have to suffer. Can we do our jobs?
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Replies (1)
Finrite Administrators (no longer in business)'s replyOfficial
06 Mar 2019, 07:02Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply06 Mar 2019, 07:02
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team