Worst experience with a company ever

<p>After Three weeks of waiting for a claim to be approved more than 6 calls of no less than 15min each...the last call I just ended which was 37min to be exact, I get told I only get the choice of a Vodacom Tab 7" which means the tab I had which was better, a Telefunken is not even an option then I asked to get the 10" Tele***en tab then I was told they can escalate it so instead of dealing with them I requested to just send me the nonsense tab so I don't have to deal with them again ...I wonder how long I have to wait for that to be delivered.