Worst customer service ever!!!

Worst customer service ever!!!

It took three weeks just to process my claim, I was sent from pillar to post. They never answer the phone and if they do then their favorite line is please hold.

I've now received my replacement phone and 3 days later it just went dead! Clearly this is an out of box failure, I tried speaking to their so called Team leader Petunia, who also dismally failed to assist me. I asked to speak to Valerie their alleged Operations manager hoping she might be better at her job but I was told she does not take call. so now I am now expected to wait another 3 weeks to get another phone. How pathetic!!

Then I spoke to some guy by the name of Jabu who is a quality controller, this is by far the rudest person I have ever spoken to. He speaks over you and went as far as hanging up on me.

Whatever you do, don't ever take insurance with Finrite or Hollard!!! ****py service