Worst customer service and no feedback

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Pinky M

Finrite

Can your company explain as to why nothing has happened about my claim since the 30th of September until now??!!!

You have deducted insurance from my account for the month of November whereby I don’t have a phone and you refuse to assist me on the above matter.

The matter has been escalated more than 5 times since I started calling on the 30 of September 2019 and I have names, times , dates.

The last call I wanted to talk directly to a supervisor and your consultant refused and said they will assist and here I am today, still nothing.

Helpful (0)

Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

11 Nov 2019, 08:21

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply11 Nov 2019, 08:21

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team