Worst Customer Service and Call Centre Agents

<p>I cancelled insurance with Finrite and Telkom last year October, but Finrite/Telkom kept on billing me. I am now sitting with a bill and cannot upgrade my contract with Telkom because I still owe money for an insurance that I cancelled.</p> <p>I need Finrite to send me confirmation of the cancellation so that Telkom can waive that amount.</p> <p>I called them this morning requesting the info, spoke to Jennifer and she said she will send it through.</p> <p>Still I haven't received it.</p>