DS
Denis S
1 reviews | Active since Dec 2019
17 Feb 2020, 15:19
Worst Cellphone insurance cover ever
I have been trying to get hold of finrite themselves for the last 3 weeks but i get put through from one department to the next. vodacom keeps telling me "As per our previous conversations, this matter is in hand with Finrite and there is no other feedback." all i want is for them to stand by there word and replace my device. this is been going on since 19 December 2019.
Helpful (0)
Replies (2)0
Replies (2)
Finrite Administrators (no longer in business)'s replyOfficial
17 Feb 2020, 18:48Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply17 Feb 2020, 18:48
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.Regards,
Finrite Customer Experience Team
DS
Denis S's updateReviewer Update
28 Feb 2020, 20:07I received an email today from them to say my claim has been approved. may be almost 2 months, but at least done. thanks
DS
Denis S's update28 Feb 2020, 20:07
Reviewer Update
I received an email today from them to say my claim has been approved. may be almost 2 months, but at least done. thanks