Worst Cellphone Insurance Administrators

I am not sure how this company can have such a big client such as Telkom and yet be so inefficient to put it very mildly. I have never received such bad service in my life...there is bad, then there is Finrite. They never even respond to your emails, the claiming process is tardy, their customer service personnel are not empowered, poor feedback, you have to chase them all the time, never mind that they never answer the phone and if they do, you must at least try for 3 to 4 days holding on for 20 minutes MINIMUM. ,My phone has been with the for over 2 weeks for a cracked screen...how is this even possible besides poor management.

ABSOLUTELY APPALLING!