Worse service in the history of service ..... In future will look for a different insurance

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Florinah M

A loyal customer of finrite insurance . Took out 2 cellphones Huawie P30's both have broken LCD's took them in March 2020. When I took out the insurance no one told me about 10%excess fee ... I have been sending emails asking for a copy of my contract but my emails are bluntly and rudely ignored..... Why am I paying insurance for a device that has been in your possession for almost 5 months?

Helpful (0)

Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

08 Sept 2020, 10:19

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply08 Sept 2020, 10:19

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team