KS
Kirk S

1 reviews | Active since Jul 2015

23 Sept 2016, 12:38

will self insure instead. atleast claim time i will be able to answer my business line to sort out my claim

<p>just got a new handset. would of loved to insure it</p> <p> </p> <p>it is crazy hard to get through to this people. to me it seems, there is always high call volumes. even when there's nobody calling in there's nobody to answer your call</p>

0
Replies (3)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply03 Oct 2016, 11:11
Official

At Finrite (Pty) Ltd we strive to improve on our Customer Service each and every day.

This can only be achieved with feedback from those that let us know what experiences they have had with Finrite (Pty) Ltd in the past.

Thank you for your constructive feedback. We are working hard to take all calls.

Each and every client is important to us.

Please expect a follow-up call shortly.

KS
Kirk S's update04 Oct 2016, 11:58
Reviewer Update

Thank you but no thank you, no follow up call needed. As stated, i will self insure instead.

Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply04 Oct 2016, 15:05
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite