When a service provider leaves you powerless, hopeless and helpless!!!

<p>After 3 months in counting ,I have since been begging for assistance from CSurance/Finrite to fix my phone's screen, a Sony Experia Compact. I have been waiting and waiting day after day to hear from them with no luck. Today I called in to ask for assistance and 3 calls were dropped on me. 3 calls!!! Why are we as paying customers, getting such treatment????</p> <p> </p> <p>Can I please get my phone back please... I paid R900 and something for my excess BUT NO RESULTS. i NEED MY PHONE BACK PLEEEEEEEEEEEEEEEEEEEAAAAAAAAAAAASE!!!!!!!!!!!!!!!!!!!!! </p> <p> </p> <p>I CANNOT DO THIS WITH YOU GUYS ANYMORE!!!!!!!!</p>