TD
Thami D
1 reviews | Active since Dec 2014
09 Nov 2020, 14:47
Vodocom Insurance not taking customers seriously
I have a very bad expereince with this company adminstering isnurance on behalf Vodacom. I got a cellphone upgrade on the 20 August 2020 and cancelled the insurance on the old device and they continued to bill me. I made a follow twice already and I still have not been refunded and they continue to bill my accout. And If I stop the vodacom total bill which includes this cancelled insurance they will just suspend my line. What day light roberry ****bards
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Replies (3)0
Replies (3)
Finrite Administrators (no longer in business)'s replyOfficial
09 Nov 2020, 15:18Dear Client, We apologies for the delay and your frustration. Thank you for sending your information through. We will get an Customer Experience Agent to call you. Regards,Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply09 Nov 2020, 15:18
Official
Dear Client, We apologies for the delay and your frustration. Thank you for sending your information through. We will get an Customer Experience Agent to call you. Regards,Finrite Customer Experience Team
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Thami D's updateReviewer Update
10 Dec 2020, 10:29No customer agent phoned me and even after numerous calls my issue is still not resolved. Your service is just pathetic.
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Thami D's update10 Dec 2020, 10:29
Reviewer Update
No customer agent phoned me and even after numerous calls my issue is still not resolved. Your service is just pathetic.
TD
Thami D's updateReviewer Update
10 Dec 2020, 13:48Heard this before not once but a number of times and no fruition
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Thami D's update10 Dec 2020, 13:48
Reviewer Update
Heard this before not once but a number of times and no fruition