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<p><span style="color: #000000; font-family: sans-serif; font-size: medium;">Hi there</span></p> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;"> </div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;">Please help. On the 17th of May 2016, my husband lost his phone. I phoned Finrtite, and a person by the name of Lerato insisted I hand in a claim form at Foschini which was duly done on the 18th of May 2016. Even though Martha from Foshini at the Carnival Mall was keeping us updated, it took 3 weeks to realise that it was not supposed to be with Foshini. We then had to go and do it through Cell c. This was then done on the 6th June 2016. When I phoned Finrite about 3 weeks later to find out what was happening, the consultant then apologised for not phoning earlier ad my husband had forgotten to put his name on the claim form. I was then sent the claim form back so that my husband could put his name on the claim form. I then sent this back to the return e-mail from whom I had got it. A few days later I received an "undeliverable" e-mail. I then resent it to the same guy only to find out that he no longer worked there. I now got somebody else's name, Busi whom I sent it to. About 3 or so week's later, I resent the e-mail to Busi. I still haven't heard from them. </div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;"> </div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;">It's funny how they are so quick to take the money from your account, but nothing from their side. </div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;"> </div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;">It has now been nearly 4 months and we are still waiting for this claim to be sorted out.</div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;"> </div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;">This is the new south Africa, does nobody have any pride in their work any more.</div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;"> </div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;">Your help would be greatly appreciated. </div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;"> </div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;">Many thanks</div> <div id="yMail_cursorElementTracker_0. ********** ********** 651" style="color: #000000; font-family: sans-serif; font-size: medium;">Mandy</div>