KH
Kerry-Lee Hancorn-Smith

1 reviews | Active since May 2017

23 May 2017, 11:17

Very Disappointed Customer.

<p>Please may someone assist. I have been calling for days / weeks with no joy. After 30min of holding. The phone disconnects. this has been going on for months.</p> <p> This is extremely frustrating. I have been waiting for my claim since September 2016.</p> <p> I was supposed to have received my new phone early April. I am still waiting. I called and was told there was no stock. Really. No one contacted me and advised me accordingly.</p> <p> Please this is unprofessional. I have paid my premiums every month.</p> <p> I will be telling all my friends and family never to take C Surance - Finrite.</p> <p> </p>

0
Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply23 May 2017, 11:54
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite

KH
Kerry-Lee Hancorn-Smith's update26 May 2017, 15:14
Reviewer Update

I have not received a call or email from Finrite. The number given ********** just transfers a person back to the call centre ********** 007. This is so frustrating. your complaints email is useless as well. when will someone sort this out. 3 days ago... 23 May - I was suppose to receive feedback shortly.... you dont even deserve 1 star.