AH
Amalia H

1 reviews | Active since Sept 2020

29 Oct 2020, 10:42

VERY BAD SERVICE TELKOM INSURANCE FINRITE

FINRITE DOES NOT ANSWER THEIR PHONE I HAVE BEEN HOLDING ON FOR AN HOUR WITH NO ANSWER AND EVENTUALLY THE CALL TIMED OUT.

WHAT KIND OF A BUSINESS ARE YOU RUNNING??????????????????

HOW DO YOU HAND OVER YOUR CLIENTS TO A NEW INSURANCE ADMINISTRATOR WITHOUT FINALIZING THE CLAIMS THAT ARE STILL OUTSTANDING ON YOUR END AND YOU DON'T EVEN COMMUNICATE WITH YOUR CLIENT TO INFORM THEM HOW FAR YOU ARE IN THE PROCESS.

I HAVE A QUERY AND DESPERATLEY NEED TO SPEAK TO SOMEONE WHO CAN ANSWER MY QUESTIONS.

PLEASE CALL ME!!!!!

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply29 Oct 2020, 11:01
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team