very angry

i lost my phone on my way to work on the 21 September 2021 the same day i called Telkom to blog my number and the next day i went to police station to open a case i then called telkom insurance to make a claim i was asked to send documents of which i did i was told that they waiting for Telkom to give report regarding usage of sim card till now every time am told that Ethel will call me

Ethel-Jean Pekeur <***> i feel so sad because i pay insurance every month but when i need help everyone is dragging feet; why should telkom sell us insurance but when we need help no one care i have send several emails to Ethel no luck maybe because am a black person i have to use one phone with my daughter but i pay my money for insurance can i can help asap because its been long now.

i call every week they promise me that Ethel will call till to date.

angry client Mapaseka Molatlhegi ***