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Pearl M

1 reviews | Active since Jan 2018

27 Jan 2020, 13:15

Useless Telkom Insurance

Good day,

Yet again I'm sitting here wasting my time, energy and resources with an insurance company that can't really do their job. I spoke to PRISCILLA RAMIRI and she still tells me that they are still assessing my claim as from the 03 Jan 2020. And yet again they don't forget to debit their money every month. I have to constantly do a follow up with them. They don't call or anything and when you call you have to wait in line for about 30 min while you are put on hold. I want to know Finrite Administrator when will you contact me regarding my claim???? Sick and tired of calling and getting the same stupid answer you still assessing my claim for flippen 3 weeks. You can swear that you solving a ****** case!!!!!!

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply27 Jan 2020, 16:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.  Regards,  Finrite Customer Experience Team