XT
Xolani T

1 reviews | Active since Dec 2016

25 Feb 2020, 13:15

Useless insurance ever

Useless insurance ever

I have been calling since yesterday not getting any help to claim my phone I did send them itc number and the case number as well

0
Replies (4)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply25 Feb 2020, 16:02
Official
Dear Customer,

Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.

Regards,
Finrite Customer Experience Team 
XT
Xolani T's update26 Feb 2020, 10:46
Reviewer Update
I did call even today it seems their phones are not working but I did send all relevant documents
Can someone from finrite call me please to lodge my claim before 30 days collapse?
XT
Xolani T's update27 Feb 2020, 12:43
Reviewer Update
Since I bought my phone from Telkom store they insisted the insurance from finrite but now I don't know where must I claim my device not sure finrite is existing
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Xolani T's update27 Feb 2020, 18:08
Reviewer Update
Telkom store can help me?