ML
Mikhail L

1 reviews | Active since Feb 2012

23 Dec 2019, 13:09

Useless company!!!

You ****ing people have been wasting my ****ing time! 1 month later and I still don't ****ing have my ****ing phone... I have been calling and calling and get ****ing no updates. I just called in and had to wait 25 minutes for an agent to answer, she then puts me on hold for another 20 minutes only to end the ****ing call...

What the **** is wrong with you people that you can't follow up with clients or respond to damn emails!!!

I want my ****ing phone back to ****ing day!!!

You promised an agent would call me back but I am still ****ing waiting!!!

0
Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply23 Dec 2019, 15:56
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team
ML
Mikhail L's update23 Dec 2019, 16:36
Reviewer Update
**** off with your generic reply...

I am still waiting for the agent that was supposed to call me last Friday.