SM
Sellina M

1 reviews | Active since Apr 2017

19 Apr 2017, 09:51

Untruthful company

<p>Game Finright Insurance is a **** of a company that just wants you to rush in paying for the access fee of the device you have insured but they take their own damn time to deliver.</p> <p>I recently put a claim on my phone and I did pay the access fee like 3 week ago but I still have not received my phone yet and no one has call to let me know why is it taking to ling or what’s happening, I had to use my own money to call them like 7 times and no one seems to know the issue or wants to help.</p> <p>I spoke to a lot of people , Thapelo, Abigale, Mathapelo and they all said the same story that my delivery order was not sent out but they failed to do that themselves while I was calling them every day for the past 3 weeks. I am just fed up with this company coz they fail to deliver their world class service that they promised. I am going to take this matter further coz I want them to bring back my phone and I will look for another Insurance company that appreciates its customers. </p>

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply19 Apr 2017, 10:16
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite