ZM
Zine M
1 reviews | Active since Jul 2012
28 Jan 2020, 11:40
Unsatisfied Customer
OMG, the service is just so bad. I have submitted a claim beginning of January 2020 and still my phone is not replaced. No one is getting back to me to inform me what the progress is. when you call, which I did a thousand times the keep saying they waiting for usage report.
No manager or supervisor is available to escalate the issue to, they are ''always busy", left my numbers 1000 time and no one ever gets back to you. This is ridiculous and unacceptable.
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Replies (1)
Finrite Administrators (no longer in business)'s replyOfficial
28 Jan 2020, 11:47Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply28 Jan 2020, 11:47
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team