yC
yasser C
1 reviews | Active since Oct 2016
26 Feb 2020, 12:09
Unprofessional Insurance Company, Do they even exist !!!!
This company never answers any calls . When you do get a hold of someone , after waiting on the line for 20 minutes they eventually drop the call on you. Worse insurance company ever !!!
Why should I pay for an insurance who does not even take calls or helps the people that are actually paying for their salaries.
It's been 3 months that I have been trying to get a hold of 1 person to assist with my lost phone , the call centre agent Latiefa said she will get back to me , its been a month now and im still waiting for her call.
Telkom is apart of this insurance and they can not seem to assist aswel. No response from Telkom and Finrite in 3months , ridiculous !
I will give ZERO ratings but the only way i can post something is if i put 1 star !
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Replies (2)yC
yasser C's updateReviewer Update
10 Mar 2020, 13:32Dear Finrite / Telkom
I am still awaiting feedback . I have just received a call on 3 March 2020 to email my Id which I did although this is business unlimited contracts and as i tried to explain they cut the call .I tried calling several times subsequently. I don`t have a phone since December 2019 I have sent through all the required docs are you guys closing down or closed ?
Telkom the Glen store cant assist they can only call Finrite which takes an hour to get a hold of. If you do get through by some miracle they request you only send a email which doesn't get a reply . I have opened a case , blocked the phone , did the sim swop , got the affidavit sent it all through . All I need is a new hand set
What should I do Finrite / Telkom ? I am paying a lot of money to you guys monthly on multiple business contracts for little / no service ? Is that fair ? Must I come through physically to get my claim resolved ? I have sent all docs to ***
I find this absolutely unjust and will lodge a complaint with the Ombudsman .
I am still awaiting feedback . I have just received a call on 3 March 2020 to email my Id which I did although this is business unlimited contracts and as i tried to explain they cut the call .I tried calling several times subsequently. I don`t have a phone since December 2019 I have sent through all the required docs are you guys closing down or closed ?
Telkom the Glen store cant assist they can only call Finrite which takes an hour to get a hold of. If you do get through by some miracle they request you only send a email which doesn't get a reply . I have opened a case , blocked the phone , did the sim swop , got the affidavit sent it all through . All I need is a new hand set
What should I do Finrite / Telkom ? I am paying a lot of money to you guys monthly on multiple business contracts for little / no service ? Is that fair ? Must I come through physically to get my claim resolved ? I have sent all docs to ***
I find this absolutely unjust and will lodge a complaint with the Ombudsman .
yC
yasser C's update10 Mar 2020, 13:32
Reviewer Update
Dear Finrite / Telkom
I am still awaiting feedback . I have just received a call on 3 March 2020 to email my Id which I did although this is business unlimited contracts and as i tried to explain they cut the call .I tried calling several times subsequently. I don`t have a phone since December 2019 I have sent through all the required docs are you guys closing down or closed ?
Telkom the Glen store cant assist they can only call Finrite which takes an hour to get a hold of. If you do get through by some miracle they request you only send a email which doesn't get a reply . I have opened a case , blocked the phone , did the sim swop , got the affidavit sent it all through . All I need is a new hand set
What should I do Finrite / Telkom ? I am paying a lot of money to you guys monthly on multiple business contracts for little / no service ? Is that fair ? Must I come through physically to get my claim resolved ? I have sent all docs to ***
I find this absolutely unjust and will lodge a complaint with the Ombudsman .
I am still awaiting feedback . I have just received a call on 3 March 2020 to email my Id which I did although this is business unlimited contracts and as i tried to explain they cut the call .I tried calling several times subsequently. I don`t have a phone since December 2019 I have sent through all the required docs are you guys closing down or closed ?
Telkom the Glen store cant assist they can only call Finrite which takes an hour to get a hold of. If you do get through by some miracle they request you only send a email which doesn't get a reply . I have opened a case , blocked the phone , did the sim swop , got the affidavit sent it all through . All I need is a new hand set
What should I do Finrite / Telkom ? I am paying a lot of money to you guys monthly on multiple business contracts for little / no service ? Is that fair ? Must I come through physically to get my claim resolved ? I have sent all docs to ***
I find this absolutely unjust and will lodge a complaint with the Ombudsman .
yC
yasser C's updateReviewer Update
17 Nov 2020, 13:04Dear Finerite / Telkom
Next month December 2020 it will be one year you still have not resolved my claim for my lost phone yet you still debit my account every month this past 11 months . What should I do ? you have not kept up to replacing or even contacting me regarding this claim ? Telkom is in the dark as usual they just have no idea in the store or via calls of what to do . I cant wait to change my network operator . Telkom mobile is terrible ! Finerite absolutely horrifying service .
When can I expect anything ? next December ?
Regards
Yasser Chettiar
Next month December 2020 it will be one year you still have not resolved my claim for my lost phone yet you still debit my account every month this past 11 months . What should I do ? you have not kept up to replacing or even contacting me regarding this claim ? Telkom is in the dark as usual they just have no idea in the store or via calls of what to do . I cant wait to change my network operator . Telkom mobile is terrible ! Finerite absolutely horrifying service .
When can I expect anything ? next December ?
Regards
Yasser Chettiar
yC
yasser C's update17 Nov 2020, 13:04
Reviewer Update
Dear Finerite / Telkom
Next month December 2020 it will be one year you still have not resolved my claim for my lost phone yet you still debit my account every month this past 11 months . What should I do ? you have not kept up to replacing or even contacting me regarding this claim ? Telkom is in the dark as usual they just have no idea in the store or via calls of what to do . I cant wait to change my network operator . Telkom mobile is terrible ! Finerite absolutely horrifying service .
When can I expect anything ? next December ?
Regards
Yasser Chettiar
Next month December 2020 it will be one year you still have not resolved my claim for my lost phone yet you still debit my account every month this past 11 months . What should I do ? you have not kept up to replacing or even contacting me regarding this claim ? Telkom is in the dark as usual they just have no idea in the store or via calls of what to do . I cant wait to change my network operator . Telkom mobile is terrible ! Finerite absolutely horrifying service .
When can I expect anything ? next December ?
Regards
Yasser Chettiar