ML
Moeketsi L

1 reviews | Active since May 2019

05 Feb 2020, 09:00

UNPLEASANT EXPERIENCE

Hi, i have requested to have My cellphone insurance cancelled and when i called the administrators, they confirmed to me that it has indeed been cancelled only to have the Debit Order goes through again. when i requested confirmation on written mail, nothing came as a results.

0
Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply05 Feb 2020, 09:08
Official
Dear Customer,Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.Regards,Finrite Customer Experience Team 
ML
Moeketsi L's update05 Feb 2020, 09:22
Reviewer Update
Hi, thanks for quick response - i will be awaiting the call and hopefully resolve the matter.