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Puseletso M

1 reviews | Active since Oct 2018

16 Oct 2018, 12:28

Unhappy Finright bad service

Very bad unprofessional consultants. Their system cannot pick up my insurance number identity but my phone was taken there for repairs. I spoke to a lady Bridget who promised to call me 3weeks ago till this day nothing . I call again find Ofentse a guy very unprofessional n impatient. Not happy at all each month I pay for insurance hle.

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Replies (3)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply17 Oct 2018, 07:00
Official

Dear Puseletso,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

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Puseletso M's update20 Oct 2018, 15:02
Reviewer Update
Finrite promised to return my phone latest Friday afternoon till today it's still with them I went to the store this morning still my phone was not sent. Even their complaints dept r unprofessional.
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply22 Oct 2018, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team