UNHAPPY DISSAPPOINTED CLIENT

they took my phone in Feb to be fixed; I paid the excess amount on the 25th march ;sent the proof of payment as well as called to hear if they received and allocated the amount and they advised the phone was being fixed.

called the following day on the 26th and they advised the phone would be dispatched to the currier company. the whole time I emphasized that I need the phone with me by the 31st as I need it urgently and they assured me that I will receive it.

I called Monday the 29th only to be told that the currier company RAMS WILL BE FETCHING IT AND WILL BE RECEIVED TOMMORROW WHICH IS THE 30 OR THE 31ST.

I call today to follow up whether the company has fetched the phone am told they still waiting for them to fetch it and they have a turn around time of 3 - 5 days. I would have made an alternative plan had they told me this earlier but now I have to wait until after Easter.. I am really unhappy with how finrite deals with things.

why lie and feed me lies instead of being honest . they can not even make means to rush RAMS TO DELIEVER FOR CRYING OUT LOUD I AM IN THE CBD THE PHONE IS IN RANDBURG. 30MIN AWAY. I ASKED IF I CAN FETCH IT THEY SAYING NO!!!!!!!!

I WANT MY PHONE I NEED MY PHONE!@!!!!!!!!!!!!!