Unhappy customer after 2 years of good service

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Moleboheng N

I am very angry with this company. In January I lost a phone. I CLAIMED FROM THEM THEY REPLACED MY PHONE. THEY REFUSED TO I SURE IT. I WENT ELSEWHERE AND LOOKED FOR INSURANCE.

TODAY I RECIEVED AN EMAIL WELCOMING ME TO INSURE THE PHONE THAT I LOST AND THE PHONE THEY REFUSED TO INSURE. I THEN CANCELED INSURANCE WITH THEM AND I PAID LAST DEBIT ON THE 25 FEBRUARY 2019.GUESS WHAT I'M ABOUT TO FIND MYSELF PAYING FOR 2 PHONES. 1 THAT THEY HAVE AN AFFIDAVIT FOR AND THE OTHER ONE THEY REFUSED. I WAS TOLD THAT I'VE GIVEN THEM NOTICE. BUT THESE ****** WILL ***** MONEY FROM ME MONTH END.

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Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

05 Mar 2019, 07:09

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply05 Mar 2019, 07:09

Official

Dear Customer,

Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.

Regards,

Finrite Customer Experience Team