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Item: Finrite Administrators (no longer in business)
Rating: 1
Author: Palesa D

My mom has 3 cellphone insurances with hollard administered by finrite/edgars .. We have 2 phones that need repairs but everytime we've tried to take it in for repairs we are told that the imei numbers we have do not correspond with the imei number on the system, we don't understand how this happened because both phones are replacement phones from finrite. This is very frustrating as my mom has been paying her premiums but now we are stuck with two phones that aren't working.

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Replies (1)

Finrite Administrators (no longer in business)'s replyOfficial

19 Nov 2020, 08:03

Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team

Finrite Administrators (no longer in business)'s reply19 Nov 2020, 08:03

Official

Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team