ES
Edgar S

1 reviews | Active since Oct 2015

09 Oct 2015, 07:43

Two Thumbs Up

Dear Finrite<br> <br> I'd like to compliment your employees, namely :Portia Nobhala, Matshidiso Mkhwa****,Simphiwe, Masego, Selwyn, Kene and Laurian, for the excellent service they provided me since last week to date . Regarding a claim I had made for my Sony Xperia cracked screen<br> <br> It was the first time I have ever had to make a claim and was a bit discouraged knowing how insurance companies are when it comes to payouts. Their professionalism and ability to keep me updated exceeded my expectations.<br> <br> Within a few days, I received a replacement handset as my previous one could not be repaired.<br> <br> Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with C-Surance<br> <br> Just wasn't happy about being over billed, but Ive received an email regarding the refund<br> <br> Sincerely, <br> Happy Customer<br> <br> Edgar Sebetseba

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply10 Oct 2015, 12:33
Official
Hello edgar.sebetseba,


Thank you for taking the time to compliment our staff member. We will ensure that the relevant staff member receive due acknowledgement for the good service rendered.

Kind Regards
Finrite