VM
Venessa M

1 reviews | Active since Apr 2019

29 Apr 2019, 15:32

Totally ****ed off

As per my recent complaint against finrite ..I tried calling today to find out if my phone would be delivered I was put on hold for 14 minutes just to find out if my cellphone would be delivered today.. my thing is I'm paying for my insurance y is it so hard to receive help from these guys no one seems to be bothered ,y sell out yours insurance policy when it's so difficult for you'll to help , is this being done to everyone that as a policy with finrite ? All they say is Ram couriess as the product ,but when I call Ram they say the product is with the insurance company ... What is going on with these guys ..this totally not acceptable ..

0
Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply29 Apr 2019, 15:43
Official
Dear Customer,
Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team 
VM
Venessa M's update29 Apr 2019, 15:45
Reviewer Update
This is all I get from finrite that a consultant will call me but they never seem to do that