TM
Thato M
1 reviews | Active since May 2020
31 May 2020, 08:35
Top up
The level of service I received in claiming a mobile phone I have been paying premium for over 3years was terrible. I submitted my claim in February only now I receive the replacement contract which I am not happy about as I want to top up a with 200 cash to get the handset I like. I can't take a phone that does not make me happy having to wait for so long
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Finrite Administrators (no longer in business)'s replyOfficial
01 Jun 2020, 10:44Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply01 Jun 2020, 10:44
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team