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Dear Finrite administrators, i have a Telkom claim of 3 devices that was submitted more than 2 years now that was unprocessed, i even went to Finrite offices at Randburg personally and i was told that they are no longer with Telkom, i was only given a whatsapp no and not even one of the seniors was willing to assist there, i requested to see the manager and i was told stories and i did not get any assistance still, what pains happens me the most is that we are still paying for those devices even now and i have no idea where to go or who to talk too, because u go to Telkom they are even useless worse, its like the only thing the consultants they know is how to open accounts and make you take insurance that they don"t even know their offices or let alone contact number. i have been taken from pillar to post but with no help all and i was even forced to buy laptops for my kids and get myself a new phone, i even wrote to hellopeter several times hence am back again but you are not responding, because if you no longer with why wasn"t as your advised and provide us with all the details as we signed the contract with you, you are the one who were deducting our money every month, do you think its advisable to take our money and fail to deliver when we submit our claims? Please someone attend to this matter, this is not funny anymore, my family survived the worst ever house breaking where we were held hostage for 2 hours with my kids, the last thing we needed is this kind of a service after a painful trauma, why are we paying you insurance people if its not for a peace of mind cos clearly is it not to make you guys rich for *****ing our hard earned money, iam gonna right everywhere, on social media"s until you are exposed for the ***** you are. ·