KM
Kagiso M

1 reviews | Active since Oct 2019

13 Jan 2020, 14:49

THE WORST DEVICE INSURANCE COMPANY !!

I've always been a loyal customer to Telkom. I recently lost my phone and the insurance company has not assisted me even through email , it's been two weeks full and i cannot get through I have never dealt with such incompetence ever.

0
Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply13 Jan 2020, 14:51
Official
Dear Customer,

Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.

Regards,Finrite Customer Experience Team 
KM
Kagiso M's update15 Jan 2020, 15:36
Reviewer Update
Dear Finrite ,

This is totally unacceptable and totally *********** . What is the point of having insurance when the insurance company isn't answering emails and calls. I want to cancel my insurance now!! I WONT ACCEPT SUCH SERVICE !